Telecom
What TM Forum Open APIs actually change in a BSS transformation
Where standard APIs reduce integration effort, and where operators still need careful design.
Solutions architecture · AI product
Miguel Chavez, MBA
Telecommunications Solutions Architect & AI Product Manager
Specializing in Enterprise Cloud Architectures, BSS/OSS Transformation, TM Forum Open APIs, and AI-Driven Agentic Workflows.
- Enterprise Cloud
- BSS / OSS
- TM Forum Open APIs
- Microservices
- AI Product Management
- Agentic Workflows
- LangGraph
01 / CV & Experience
Leadership across telecom, cloud, and AI
Select a role to expand its scope and key contributions.
Leads end-to-end solution design for enterprise billing and monetization platforms across tier-one telecommunications operators.
- Designs order-to-cash and convergent billing architectures
- Aligns integrations with TM Forum Open APIs and microservice patterns
- Guides stakeholders from discovery through delivery and cutover
Owned product direction for BSS and cloud offerings, translating operator needs into roadmaps and commercial solutions.
- Defined roadmaps for cloud-native BSS capabilities
- Partnered with engineering and sales on solution positioning
- Supported operator transformation programs across regions
Education
- MBAImperial College Business School
- M.Sc. in EngineeringSt. Petersburg Polytechnic
- B.Sc. in Electrical EngineeringUndergraduate degree
Certifications
- AWS Certified Cloud PractitionerAmazon Web Services
- AI Product ManagementProduct School
02 / Portfolio
Selected work
Architecture, product, and AI projects from across telecom and enterprise technology. Full case studies are being written up.
- 01
Enterprise Architecture
Convergent billing modernization
End-to-end solution design for an order-to-cash and convergent billing platform at a tier-one operator.
- BSS/OSS
- TM Forum Open APIs
- Microservices
Case study coming soon
- 02
AI Product
Multi-agent workflow orchestration
An agentic workflow built with LangGraph that coordinates specialized agents across an enterprise process.
- LangGraph
- LLMs
- Agentic workflows
Case study coming soon
- 03
Product Management
Cloud-native BSS roadmap
Product direction and roadmap for cloud-native BSS capabilities supporting operator transformation programs.
- Cloud
- Roadmapping
- Go-to-market
Case study coming soon
03 / Articles
Writing & notes
Perspectives on telecom transformation, cloud architecture, and building with AI agents.
- In draft
AI Agents
In draftFrom chatbot to agent: designing multi-agent workflows with LangGraph
Practical patterns for orchestration, state, and evaluation when moving beyond single prompts.
Cloud
In draftLessons from moving telecom billing to the cloud
Notes on migration sequencing, data integrity, and keeping revenue flowing during cutover.
04 / Interests & Projects
Beyond the architecture diagram
The disciplines that shape how I think about systems, spaces, and sound.
Enterprise Tech
Systems that scale quietly
Exploring microservices, cloud infrastructure, and AI automation — the invisible architecture that keeps complex businesses running.
- Microservices
- Cloud infrastructure
- AI automation
- Agentic systems
05 / Contact
Let's connect
Happy to talk architecture, AI products, or anything you read here.